Uniting Church in Australia - Mercury eRecruit

UCA workplace ethos and values

As an employer, we express the ethos of Christianity to love one another, to live justly and to seek the reconciliation and renewal of all creation by respecting ourselves and all whom we serve and employ. We strive to do so by:

Being inclusive
Acting and advocating for a just society
Working for peace and justice in the world
Having an openness to the wisdom of people of other faiths and views
Implementing environmentally sustainable practices

Our workplace values justice, inclusion, compassion, shared leadership, respect, integrity, wise stewardship and innovation.

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IT Help Desk Support Officer # 203 Fixed Term Full Time UCA Synod of Vic Tas, 130 Lonsdale Street, Melbourne Fantastic opportunity to make a difference in a leading not-for-profit organisation. Great people, great ethos and great work life balance. more details ... IT Help Desk Support Officer Values-based organisation Genuine work-life balance culture with great benefits Dynamic and supportive team About the role The Uniting Church in Australia, Synod of Victoria and Tasmania has an exciting opportunity available for an IT Help Desk Support Officer who wants to put their support skills to work in a busy, vibrant not-for-profit organisation. This is a full-time limited tenure role (2 years), with the possibility of extension. The role will be located in the brand new, fully-equipped facilities of our Melbourne CBD office. In this role, you will provide first level technical support for the LAN and WAN environments within the Synod offices, as well as associated entity sites across Victoria and Tasmania. Most support will be provided over the phone and via email. You will also assist in the administration of the LAN and WAN, including data management, communications, security and printing facilities, to meet the varied needs of the organisation. In this role, you will work closely with the help desk support team, provide helpful solutions for users across the organisation, and work to continually support the organisation’s day to day functions. About you (key selection criteria) To thrive in this role you will have: Tertiary qualifications in a related discipline or equivalent industry experience Demonstrated experience in a help desk role in a large organisation Experience in PC hardware configuration, LAN, PC operating systems and desktop software support Knowledge of administering MS Office 365 and Citrix environment Certifications as a MCP, Expert MOUS, and MCSE highly regarded Experience in administration utilising Active Directory and Group Policy Knowledge and experience in a broad range of PC applications including MS Office Suite Understanding of end user requirements Applications close: 25 April 2021 For a Position Description and to apply, click on the buttons below. Please submit a cover letter addressing the key selection criteria outlined above. Applications from recruitment agencies will not be accepted. About us The Uniting Church in Australia is the third largest church in Australia, and a leading presence in the not-for-profit sector. The UCA is deeply committed to faith, justice and the community, and is one of the largest national providers of community services outside of Government. We are a vibrant, people-focused team that recognises the talent and dedication of our employees. As an employer, UCA values justice, inclusion, compassion, shared leadership, respect, integrity, wise stewardship and innovation. We offer a professional and friendly work environment with great staff benefits. UCA is an inclusive workplace that embraces diversity and equal opportunity in employment. We welcome applications from all candidates from culturally diverse backgrounds, First peoples and all others regardless of age, ethnicity, religion, disability and sexual orientation. UCA is committed to providing a safe environment for all including children. Successful candidates are required to undergo a National Criminal History Check and sign a Keeping Children Safe Code of Conduct. Successful candidates may also require a Working with Children Check. Posted : 09/04/2021 Closing: 25/04/2021

IT Help Desk Support Officer # 203
Fixed Term Full Time UCA Synod of Vic Tas, 130 Lonsdale Street, Melbourne

Fantastic opportunity to make a difference in a leading not-for-profit organisation. Great people, great ethos and great work life balance.

more details ...

IT Help Desk Support Officer

Values-based organisation
Genuine work-life balance culture with great benefits
Dynamic and supportive team

About the role

The Uniting Church in Australia, Synod of Victoria and Tasmania has an exciting opportunity available for an IT Help Desk Support Officer who wants to put their support skills to work in a busy, vibrant not-for-profit organisation.

This is a full-time limited tenure role (2 years), with the possibility of extension. The role will be located in the brand new, fully-equipped facilities of our Melbourne CBD office.

In this role, you will provide first level technical support for the LAN and WAN environments within the Synod offices, as well as associated entity sites across Victoria and Tasmania. Most support will be provided over the phone and via email.

You will also assist in the administration of the LAN and WAN, including data management, communications, security and printing facilities, to meet the varied needs of the organisation.

In this role, you will work closely with the help desk support team, provide helpful solutions for users across the organisation, and work to continually support the organisation’s day to day functions.

About you (key selection criteria)

To thrive in this role you will have:

Tertiary qualifications in a related discipline or equivalent industry experience
Demonstrated experience in a help desk role in a large organisation
Experience in PC hardware configuration, LAN, PC operating systems and desktop software support
Knowledge of administering MS Office 365 and Citrix environment
Certifications as a MCP, Expert MOUS, and MCSE highly regarded
Experience in administration utilising Active Directory and Group Policy
Knowledge and experience in a broad range of PC applications including MS Office Suite
Understanding of end user requirements

Applications close: 25 April 2021

For a Position Description and to apply, click on the buttons below.

Please submit a cover letter addressing the key selection criteria outlined above.

Applications from recruitment agencies will not be accepted.

About us

The Uniting Church in Australia is the third largest church in Australia, and a leading presence in the not-for-profit sector. The UCA is deeply committed to faith, justice and the community, and is one of the largest national providers of community services outside of Government.

We are a vibrant, people-focused team that recognises the talent and dedication of our employees. As an employer, UCA values justice, inclusion, compassion, shared leadership, respect, integrity, wise stewardship and innovation.

We offer a professional and friendly work environment with great staff benefits.

UCA is an inclusive workplace that embraces diversity and equal opportunity in employment. We welcome applications from all candidates from culturally diverse backgrounds, First peoples and all others regardless of age, ethnicity, religion, disability and sexual orientation.

UCA is committed to providing a safe environment for all including children. Successful candidates are required to undergo a National Criminal History Check and sign a Keeping Children Safe Code of Conduct. Successful candidates may also require a Working with Children Check.

Posted : 09/04/2021 Closing: 25/04/2021

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